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Privacy and policy

  • The company "CHATZIANASTASIOU X. AND CO" acting as Processor, collects, stores, uses and generally processes your personal data when you visit, register or use the Company's Web sites as well as when dealing with its physical stores.

    What is personal data

    The term "personal data" refers to information about individuals, such as name, postal address, email address, telephone number, etc., which can define you.

    What is Personal Data Processing

    Any action that will use your data (collected electronically or in person) to manage your registration, your purchase orders, or answer your questions. It may share your data with service providers who support it, who may be contracted third parties located within the European Union.

    Your Data is mandatory

    The mandatory or optional nature of the data concession is indicated by an asterisk (*) next to the mandatory personal data. The granting of additional data to the Company, in addition to those that are mandatory, is optional and has no consequences on the main purposes of the data collection but their allocation serves to optimize the quality of the services provided.

    What Data We Collect

    Data when creating a user account (email address, password, first name, last name, sheet, date of birth, mailing address, phone number).

    Details of your transactions with us, either through our physical stores or through our online store such as notes from our conversations, any complaints or comments you make, products added to or removed from your shopping cart, product list you desire to buy (wish list), product reviews, payment information and how and when to contact us. Shopping interests and preferences, which help us recommend specific products and services that interest you. Traffic information of our site. Information collected from the use of cookies in your browser. Learn more about how to use cookies here. Your social media username, if you interact with us through these channels, to help us respond to your comments, questions or comments.

    Purpose of using your data

    To manage the sale of our products and / or services. For the obligations imposed by the applicable law, eg tax legislation. To control, improve and adapt to your preferences and choices regarding our products and / or services. For shipment, by electronic or traditional means for Company products and / or services. To research our customer satisfaction, promote our products and / or services, send newsletters about our products and / or services.

    Who is the recipient of your Data

    Access to your Data is strictly necessary for the Company's staff, who are committed to confidentiality and our affiliates or third-party service providers that process your Data as Executing Processing on our behalf and in accordance with our instructions.

    How long we keep your Data

    We keep your Personal Data as long as you have an account with us. With regard to your Personal Data relating to product markets, we maintain this data for a longer period in order to comply with our legal obligations (such as tax and commercial law and for warranty purposes). At the end of this retention period, your data will be completely erased.

    Is your data safe

    We are committed to safeguarding your Personal Data. In addition, the details used to identify you as an account user are two: the Username and the Password. For this reason, you are the only one who knows your password and is solely responsible for keeping the password confidential to third parties.

    What are your rights?

    You have access to your personal data.

    You have the right to correct inaccurate personal data.

    You have the right to delete.

    You have the right to portability of your Data.

    You have the right to object and withdraw consent in the processing of your Data.

    To exercise your rights above you should contact us either by phone at 2310-303013 or online at sales@solutionmedical.gr We inform you of your right to file a complaint with the competent regulatory authority, that is to say the Greek Privacy Authority:http://www.dpa.gr/portal/page?_pageid=33,211532&_dad=portal&_schema=PORTAL

    Changes to privacy policy

    We may change the information contained in this Privacy Policy when we deem it necessary. If we do, we will notify you through our Website in various ways or we may even send you an email when your change is important to your privacy so that you can check for changes, evaluate them and, if appropriate, oppose or delete them. In any case, we recommend that you review this Privacy Policy from time to time in case we make any minor changes or introduce any interactive improvements, taking the opportunity that you will always find it a permanent point of information on our Site. This privacy policy was last amended 01 January 2020.

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